Important Information
Policies
To help make your stay at The Fairmont Royal York in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The key arrival, departure, pet, parking, pool, and reservation details for a stay at this downtown Toronto landmark.
The Fairmont Royal York Toronto maintains policies covering arrival, departure, identification, parking, pets, smoking, pool access, accessibility, and reservations. Check-in begins at 4:00 PM and check-out is at noon. Early arrival and late departure can be requested but depend on availability and may involve additional charges. Small pets are permitted under specific conditions, while service dogs are welcomed without the standard pet charge. The property is non-smoking. Guest rooms range from traditional Fairmont categories to Deluxe, Signature, Fairmont Gold, and multiple suite types. The hotel's amenities include an indoor pool, whirlpool, sauna, steam rooms, 24-hour fitness centre, dining venues, concierge service, and business facilities. Cancellation terms depend on the selected reservation rate.
- Check-In and Check-Out Policies
Check-in is at 4:00 PM and check-out is at noon. Early check-in and late check-out may be requested but depend on availability, and additional charges may apply.
- Minimum Age and Identification
The available source information does not state a universal minimum check-in age. Guests should have valid identification and the payment method associated with the reservation available at arrival.
- Deposit and Payment Policies
The available source information does not provide a universal deposit amount applicable to every reservation. Any applicable authorization or deposit depends on the reservation and payment arrangement.
- Pet Policies
Up to two small pets are permitted per guest room. Pets cannot be left unattended and must remain on a leash in common areas. Pets are not permitted in dining venues, the pool, or fitness facilities. Service dogs are welcomed without the standard pet fee.
- Smoking Policies
The Fairmont Royal York Toronto is a non-smoking property. Smoking is not permitted inside guest accommodations.
- Children and Pool Policies
Children are welcome at the property. The indoor pool is available to hotel guests, but swimmers under 12 must be accompanied by an adult. Children under 12 also require adult supervision for hot-tub access. Swim diapers are required for young children.
- Cancellation Policies
Cancellation conditions depend on the selected reservation and rate. The applicable cancellation deadline and any associated charge should be reviewed with the chosen booking.
- Parking Policies
Valet parking is available at the hotel, with EV charging stations. Nearby self-parking facilities are also available. Vehicle clearance limits apply to the hotel's valet area.
- Accessibility Policies
The hotel provides fully accessible rooms with wider doorways, lowered fixtures, grab bars, accessible sinks and toilets, shower seats, and roll-in showers. Guests with specific accessibility requirements should select the appropriate accommodation category.
- WiFi Policies
Standard WiFi access is complimentary for hotel guests. Premium access is available through the hotel's loyalty program.
- Pool and Fitness Policies
The indoor pool is open daily from 6:00 AM to 10:00 PM, with family hours until 9:00 PM. The fitness centre operates 24 hours with key-card access. Proper swimwear and fitness attire are required.